VoIP Solutions in Anchorage, AK

PCNET Communications Inc. provides next-generation VoIP solutions that offer advanced features for office phones, including multiple auto attendants, call recording and contact center functionality like barge, whisper and monitor. Our VoIP systems help you facilitate more efficient communication between your agents and customers.

What is VoIP?

VoIP stands for Voice Over Internet Protocol, and is simply a method for telecommunications that occur over the internet. Many businesses in Anchorage, AK are familiar with VoIP in some capacity, yet they don’t have the means or understanding to upgrade to a system that meets their specific demands for a PBX that’s robust and feature-rich.

Customized VoIP Solutions

Any vendor can sell you phones that ring. Clients choose PCNET Communications Inc. because our business phone systems and services are reliable and affordable, and they help business owners and managers sell, service and collaborate with ease. Whether you prefer to deploy an on-premise solution or one that’s completely cloud-hosted we’ll help you customize a solution that meets your needs. Some of the many features and capabilities we offer include:
  • Heads up Display (HUD) with Drag and Drop Call Handling. Quickly and easily put a call on hold or transfer calls to any extension or voicemail with one click.
  • Personalized Call Routing. You’ll never miss another important call. Set rules to ring multiple devices or external numbers and create privileged rules for VIP callers.
  • Voicemail Management and Transcription. Access voicemail via phone, email, SMS or the desktop. Manage, store and even read your voicemail messages.
  • Built-in Presence and Chat. See which team members are on the phone and who is available for a quick chat using built-in presence and IM capabilities.
Whatever features you need and no matter how robust your system, we’ll make sure it scales with you. Our VoIP solutions are easy to scale and modify, so you can grow your communications to match your business.

Experience Next-Gen Telecom

Every business needs a phone system. PCNET Communications Inc. will make sure you get the one that’s ideal for your operations. We’ve brought VoIP scalability and convenience to businesses throughout Anchorage, AK. Call us today at 907-644-3965 to bring crystal-clear, feature-rich communication capabilities to yours.

Voice Over IP Solutions

PCNET provides next generation Voice over IP systems that offers advanced features for office phones like multiple auto attendants, call recording and contact center functionality like barge, whisper and monitor to communicate more efficiently between your agents and customers.

Every business needs some kind of phone system solution and any vendor can sell you phones that ring. Clients choose PCNET because our business phone systems and services are not only reliable and affordable, but they also help business owners and managers sell, service, and collaborate with ease. Whether you prefer to deploy an on-premises solution or one thats hosted completely in the cloud, PCNET finds a solution to best fit your needs.

  • Heads up Display (HUD) with Drag and Drop Call Handling - Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
  • Personalized Call Routing - With Find Me/Follow Me, you will never miss another important call. Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
  • Voicemail Management & Transcription - Access voicemail via phone, email, SMS or the desktop. Manage, store, and even read your voicemail messages.
  • Built-in Presence and Chat - See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.
  • Can be easily upgraded or related