IT Network Infrastructure Management in Anchorage, AK

PCNET Communications Inc. specializes in IT managed services, protecting your network and system architecture from internal and external threats to your operations. We implement the systems to safeguard you against incoming and man-in-the-middle attacks, as well as solutions to rid you of spyware and patch flaws that protect your vital infrastructure. We’ve developed a reputation in Anchorage, AK for providing superior network and infrastructure management solutions. Our all-inclusive management services are focused on planning, designing, implementing and operating reliable, scalable and secure networks for your business.
  • Managed firewall: Our managed firewall services provide an advanced, fully outsourced or in-house firewall and VPN service to protects your organization’s key information across networks, hosts, applications and databases. Our customized firewall solutions ensure a high level of network access and information availability, integrity and privacy.
  • Antivirus/anti-spyware solutions: We provide a fully managed antivirus/anti-spyware protection. Virus definitions are released hourly and security patches daily, and we monitor your systems to ensure these updates happen. We also monitor performance and continually look for possible improvements. You get real-time protection to eliminate viruses, Trojans, spyware, worms and malware that can render your network inoperable.
  • Intrusion detection & prevention services: Our managed intrusion detection service provides the expertise, monitoring and management you need to enhance your security posture, improve operational efficiency and reduce the costs associated with implementing and maintaining an IDS. We also offer intrusion prevention services to create protections that stop malicious attacks before they start.
  • Network time synchronization services: Time synchronization issues affect resource access within a network. We help you avoid these issues by making sure all computers and servers are synchronized and accurate. We utilize an NTP server making sure the time in your computer system is always up to date.
  • Reporting: Let us provide you with customized graphical reports of all critical devices of your network to overview your systems health. Our reporting tools give you a wide range of real-time monitoring, diagnostics, reporting and benchmarking reports, to isolate problems and address any problems even before they happen. This includes real-time reports on patch management, as well as daily, weekly and monthly reports on CPU, memory and disc utilization.
Let PCNET Communications Inc. provide you with the complete IT managed services and solutions your business needs to maintain network integrity, security and reliability. Contact us today at 907-644-3965 to discuss solutions for your business’ IT architecture.

Network & Systems Management

All-inclusive network management, servers, clients, network devices.

Our all-inclusive management services are focused on planning, designing, implementing, and operating reliable, scalable, and secure networks for your business.

Your company's infrastructure is a crucial element to its success, requiring regular care to perform at an optimal level. As your virtual IT department, we monitor the overall health of your network daily, ensuring error-free operations of your systems. We also manage your database in the back-end, creating new user accounts as requested and guiding you through the permissions process.

If your business relies on computer systems, partner up with our team of IT professionals who can keep your systems available and secure for a fraction of the cost of employing a full-time technician. We offer hourly and contract options and we can tailor our services according to your needs.

This service allows you to engineer and manage your networks to ensure reliable performance for mission-critical applications for end users. We offer a full range of business consulting services that provide high value to technology-based project initiatives in such areas as business service management, business process analysis and design.

Managed Firewall

Installation, configuration and fortification of firewall systems.

To keep pace with increasingly complex network security threats and safeguard critical information takes more than integrating the latest security hardware and software. A comprehensive security program includes 24/7 management and monitoring by security experts, real-time security intelligence and a global infrastructure. Our unique combination of people, process, intelligence and technology makes our customers more secure by managing risk, monitoring compliance and identifying and mitigating evolving security threats.

Managed firewall services provides an advanced, fully outsourced or in-house firewall and VPN service that protects an organization’s key information assets across networks, hosts, applications and databases. The customized firewall services ensure a high level of network access and information availability, integrity and privacy. Around-the-clock firewall monitoring generates immediate alerts and responses for service outages and security alerts associated with critical Internet access points and resources.

All of these services involve routine firmware upgrades to stay up-to-date with the latest security standards.

Antivirus/Anti-Spyware Solutions

Provide enterprise wide/full managed antivirus/anti-spyware protection.

With our antivirus solutions we can identify the unique threats to your business, develop custom protections, and keep you, your employees, and your company data secure!

We provide a fully managed antivirus/anti-spyware protection. We understand keeping systems reliable and available does not just happen. Virus definitions are released hourly and security patches daily, and we monitor your systems to ensure these updates happen. We also monitor performance and continually look for possible improvements. We provide real-time protection to eliminate viruses, Trojans, spyware, worms and all type of malware that can render your network inoperable.

We use a business grade enterprise antivirus solution and tailor it to your company, creating links based on the software you use and adjusting them to your organization's requirements. This allows us to create centralized policies for your servers and desktops.

Intrusion Detection & Prevention Services

Full managed network fortification to eliminate intrusions to your network.

Depending on the firewall your company requires, we may use Intrusion Detection Systems (IDS) on your network.

Network, wireless and host Intrusion Detection Systems (IDS) are a key component of any defense-in-depth security strategy. These security devices are able to detect intruders that have made it past your perimeter defenses by scanning network traffic for attack signatures and other anomalies. After they have properly identified these intruders, IDS are able create protections that stop them in the future.

Deploying and maintaining IDS requires specialized expertise, 24/7 monitoring and continuous management to keep these systems operating at peak performance. Unfortunately, proper IDS management is a resource-intensive activity that most security organizations cannot afford due to budgetary and time constraints.

PCNET's managed Intrusion Detection Service provides the expertise, monitoring and management you need to enhance your security posture, improve operational efficiency and reduce the costs associated with implementing and maintaining an IDS.

We also offer Intrusion Prevention Services (IPS) to clients who would prefer this option. Whereas IDS creates protections after an intrusion takes place, IPS is able to prevent it. If you are interested in IPS, please ask one of our representatives for more information.

Reporting

Customized graphical reports of all critical devices of your network to overview your systems health.

The key for successful network management is to have a good solution and reporting mechanism that will give you visibility into the health of your network.

Our reporting tools will give you a wide range of real-time monitoring, diagnostics, reporting and benchmarking reports to isolate problems and address any problems even before they happen, including:

  • Real-Time Reports on Patch Management
  • Daily, Weekly, and Monthly Reports on CPU, Memory, and Disc Utilization
  • Executive Summaries at 1 and 5 Year Intervals

Network Time Synchronization Services

Providing our customers with accurate system time on all computer systems.

Not a lot of business owners are aware of the fact that the internal clocks of computers and phones naturally change and get out of sync! This occurs as, over time, the slight differences in manual settings on clocks in your office computers grow bigger and bigger. You might be wondering, what problems can this cause for my business?

Here are a few example cases where time synchronization issues create dilemmas:

  1. An employee claims to have made a call to a client at a certain time but our databases logged a slightly different time.
  2. In a Medical Clinic, a patient checks-in at 8:30 a.m. at front desk computer, but when the patient goes to the lab, the clock of the lab say 8:26 a.m., creating inaccurate information.
  3. In IP video surveillance system, the cameras use the local time of the computer or server; this can be a huge liability if the time stamp is wrong.

Time synchronization issues can even affect resource access within a network! We can help you avoid these issues by making sure all computers and servers are synchronized and accurate. PCNET synchronizes you network with our NTP server making sure the time in your computer system is always up to date.

We use the Network Time Protocol. NTP is a protocol for distributing the Coordinated Universal Time (UTC), providing a secure and reliable way of transmitting and receiving the time over TCP/IP network such as the Internet or a corporate local area network.