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Voice over IP Solutions

PCNET provides next generation Voice over IP systems that offers advanced features for office phones like multiple auto attendants, call recording and contact center functionality like barge, whisper and monitor to communicate more efficiently between your agents and customers.

Every business needs some kind of phone system solution and any vendor can sell you phones that ring. Clients choose PCNET because our business phone systems and services are not only reliable and affordable, but they also help business owners and managers sell, service, and collaborate with ease. Whether you prefer to deploy an on-premises solution or one thats hosted completely in the cloud, PCNET finds a solution to best fit your needs.

  • Heads up Display (HUD) with Drag and Drop Call Handling - Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.

  • Personalized Call Routing - With Find Me/Follow Me, you will never miss another important call. Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.

  • Voicemail Management & Transcription - Access voicemail via phone, email, SMS or the desktop. Manage, store, and even read your voicemail messages.

  • Built-in Presence and Chat - See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.

  • Can be easily upgraded or related

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